For hygiene and quality assurance reasons, we maintain strict return
standards on all beauty products.
Eligibility for Returns
Returns are accepted within 7 days of delivery for items that are unused, unopened, and in their original packaging. Items must be in resalable
condition.
Non-Returnable Items
For health and safety reasons, we cannot accept returns or offer refunds on:
• Opened or used lip glosses
• Used makeup tools (brushes, blenders, etc.)
• Products without original packaging
• Sale or promotional items
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos. Once verified, we will arrange a replacement or store credit.
Refund Method
Approved refunds are issued as store credit or exchange only. We do not provide cash refunds.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect or defective.
Processing Time
Once your return is approved and received, please allow 3–7 business days for processing.
